Leister Warranty Policy – Precision You Can Trust When choosing Leister, you are investing in products manufactured from high-quality materials and built according to strict Swiss quality standards. Each device undergoes rigorous inspection at every stage – from production to delivery – ensuring outstanding durability and consistent performance throughout its lifecycle.

5-Year Manufacturer Warranty

Leister offers a voluntary 5-year manufacturer warranty, reflecting strong confidence in the reliability and quality of its products.

This warranty:

• Applies in addition to statutory warranty rights

• Does not limit or replace your legal rights against the seller in your country

Note:
If the product is not registered, a standard 12-month warranty will apply.

Official Distributor in Vietnam

In Vietnam, Dong Loi Equipment & Service Joint Stock Company is:

• The official distributor of Leister

• A certified Leister Gold Partner

• Authorized to provide:

  • Technical consulting

  • Official warranty services

  • Professional repair and maintenance

Your Benefits

• Product protection for up to 5 years (upon successful registration)

• Free repair or replacement for manufacturing defects

• Enhanced reliability and long-term value for your operations

How to Register Your Warranty

To activate the 5-year warranty, please follow these steps:

1. Purchase a new Leister product from an authorized distributor: Sales and Service Points - Where to buy Leister Tools and Welders 

2. Create a Leister customer account:  leister.com/en/myAccount 

3. Enter the 10-digit serial number under “Devices”

4. Upload your proof of purchase

5. Complete the registration process and save the confirmation email

Conditions for 5-Year Warranty

• Genuine Leister product

• Purchased from an authorized distributor (Dong Loi)

• Registered online within 30 days of purchase

• Acceptance of warranty terms and conditions

• Regular maintenance according to manufacturer guidelines

If these conditions are not met, the standard 12-month warranty applies.

Warranty Coverage

The warranty covers:

• Material defects

• Manufacturing defects under proper use and maintenance

The warranty does not cover:

• Wear-and-tear parts

• Improper installation, use, or modification

• Repairs by unauthorized personnel

Products Not Eligible for 5-Year Warranty

Products without a 10-digit serial number, including:

• LABOR S

• DIODE S

• HOT JET S

• FORTE S3

Certain product codes are also excluded from the extended warranty (though they can still be registered for device management purposes).

Important Notes

• Warranty is non-transferable

• Warranty period is not extended after repairs or replacements

• Repairs must be carried out by authorized service partners only

• Shipping costs for warranty claims are borne by the customer

Warranty Claim Requirements

To submit a warranty claim, please provide:

• Proof of purchase

• Product serial number

• Description of the issue

• Maintenance records (if applicable)

Claims must be submitted in writing to the authorized distributor where the product was purchased.

Commitment from Leister & Dong Loi

Leister

• Global manufacturer

• Swiss quality standards

• Reliable 5-year warranty policy

Dong Loi

• Official distributor in Vietnam

• Certified Leister Gold Partner

• Experienced technical and service team with strong local expertise

Contact Information

DONG LOI EQUIPMENT & SERVICE JSC
Official Representative of Leister – Weldy (Switzerland) in Vietnam

• Ho Chi Minh City Office:
  22, Street 53B, Thanh My Loi Ward, Thu Duc City
  Phone: +84 28 7109 8247 – +84 913 888 247

• Dong Nai Branch:
  Km25, National Highway 51, Long Thanh District
  Phone: +84 913 888 247

• Hanoi Branch:
  Lot 6-2, B2-B3 Street, Quang Minh Industrial Park, Me Linh District
  Phone: +84 968 666 247

• Websites:
  dongloi.com.vn
  leister.com.vn
  mayhannhua.com.vn
  weldy.com.vn